Free shipping in the US only on this deal
Free shipping in the US only on this deal
Canopy has a 14-day return policy, which means you have 14 days after receiving your item to request a return and refund.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
To start a return, you can contact us at canopyhelp@getcanopy.co. We’ll send you a return shipping label, as well as instructions on where and how to send us our package. Items sent back to Canopy without first requesting a return through the above process will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.